After extensive experience working in human resource management, Jennifer completed her PhD in social psychology at the University of Melbourne. She spent some years as a Research Fellow both there and at the Melbourne Business School working on research into organisational diversity, discrimination, prejudice, stereotypes, and unconscious bias.

Jennifer has now moved back into organisational work where she is the founder-director of Psynapse, a consultancy and commercial application for assessing implicit thinking, including unconscious bias, stereotypes, and adaptive potential. Through Psynapse, Jennifer has successfully leveraged partnerships with a number of prestigious consultancies, through which she has delivered commercial and research solutions that capitalise on the insights provided by implicit thinking assessments. Jennifer also provides consulting expertise, thought leadership, tailored assessment programs, workshops, and executive development programs on diversity, inclusive leadership, and adaptive leadership potential.

Jennifer achieves practical and sustainable change in organisations by translating insights from organisational and psychological science research into realistic but transformative strategies for both individuals and organisations. Her work focuses on helping organisations to realise the benefits of organisational diversity and inclusion. Her work also extends to leadership development, in which she employs an adaptive potential approach to helping leaders and organisations cultivate the flexible and adaptive mental habits that drive enhanced performance and capability.

Jennifer is an active thought leader and a regular contributor to industry forums, events, media, and public debate, including contributions to The Conversation, the Age, and Women’s Agenda, and engagements with The Committee for Economic Development of Australia (CEDA), the Diversity Council of Australia (DCA), Women in Banking & Finance (WiBF) and the 100% Project.

Areas of Expertise