Commencing with ANZ in 2015 as Managing Director Retail Distribution, Catriona is responsible for our key retail distribution channels which include the Australian branch network, mobile lenders, brokers, customer contact centre and ATMs, as well as wealth direct distribution. In this role, Catriona leads a team of around 8,000 people who are dedicated to bringing the best customer experience to our five million customers.

Before joining ANZ, Catriona worked for the McDonald’s Corporation as Chief Restaurant Officer, Asia, Pacific, Middle East and Africa. In this role she was responsible for more than 10,000 restaurants and 200,000 people.

Previously, Catriona was CEO and Managing Director for McDonald’s Australia.

Throughout a 20 year career with McDonald’s, Catriona earned a reputation as an innovator for her success in driving fundamental cultural change to achieve business success. During the four years Catriona spent as CEO she played an integral role in the transformation of the McDonald’s brand in Australia from a pure fast food outlet to one that offers healthier options, attracting a broader customer base in the process.

Catriona completed the Business and Economics AMP (Advanced Management Programme) from INSEAD business school.

She is a member and mentor with the Business Council of Australia and a member of the Australian Social Inclusion Board, of which she is the Deputy Chair of the National Place Based Advisory Group.

Catriona is an avid supporter of Ronald McDonald House Charities, and is the chair of the RMHC Board. In addition to being the Founder of the Australian chapter of the McDonald’s Women’s Leadership Network, she is an active member of the community outside McDonald’s. Catriona is a mentor with the Business Council of Australia, a participant in both the St. Vincent’s CEO Sleepout and Westpac CEO Kokoda Trail Fundraising Walk and as a member of the Australian Social Inclusion Board, she is the Deputy Chair of the National Place Based Advisory Group.

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